Warranty

3 year warranty, laser source 1 year, lens and mirror 30 days. Free replacement parts without shipping cost, includes laser source international shipping cost.

RETURN OF NON-DEFECTIVE PRODUCT POLICY

A non-defective product may be returned to NOUA LASER within (15) days of the date of receipt for a refund of the original price with the following amendments/fees:
  • NOUA LASER will refund neither the original shipping cost nor the shipping and handling fees incurred from the return.No refund will be granted for installation or training costs.

  • No refund will be granted for the machines opened, used, or tampered with in any way which jeopardizes NOUA LASER’s ability to re-market or resell the product. 

  • All Returns are subject to a fifteen percent (15%) restocking fee, which percentage is taken from the final price less any shipping or handling charges. 

  • Quantity purchases of (3) three systems or more will incur a twenty percent (20%) restocking fee less any shipping or handling charges.

  • To return any product clients must email or call our Support Department prior to shipping for approval. Due to freight costs we will not accept any un-approved returned shipments.