3 year warranty, laser source 1 year, lens and mirror 30 days. Free replacement parts without shipping cost, includes laser source international shipping cost.
RETURN OF NON-DEFECTIVE PRODUCT POLICY
A non-defective product may be returned to NOUA LASER within (15) days of the date of receipt for a refund of the original price with the following amendments/fees:
NOUA LASER will refund neither the original shipping cost nor the shipping and handling fees incurred from the return.No refund will be granted for installation or training costs.
No refund will be granted for the machines opened, used, or tampered with in any way which jeopardizes NOUA LASER’s ability to re-market or resell the product.
All Returns are subject to a fifteen percent (15%) restocking fee, which percentage is taken from the final price less any shipping or handling charges.
Quantity purchases of (3) three systems or more will incur a twenty percent (20%) restocking fee less any shipping or handling charges.
To return any product clients must email or call our Support Department prior to shipping for approval. Due to freight costs we will not accept any un-approved returned shipments.